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Are there any charges for using or converting JAM-DEX?

CBDC
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There are no charges for JAM-DEX transactions.

There are no charges for JAM-DEX transactions.

Are there any new features coming up for Lynkbiz?

Lynkbiz
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You'll be the first to know when new features become available. You can also let your assigned LynkBiz account representative know if you're interested in being a part of our test group for upcoming features.

Can I Cash In at any ABM?

ABM
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Currently, our Lynkies can only Cash In at NCB iABMs located island wide.

Can I Top-up with phone credit at the iABM using Lynk?

ABM
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You can Cash In at any NCB iABM near you and Top-up your phone credit in the Lynk App following these easy steps:  
1.  Open the Lynk app on your phone
2.  Tap “More” and select “Top-up”
3.  Enter the phone number you want to Top-up
4.  Select the amount from the options provided and submit.

Remember, there’s no hidden fees when you Top-up with Lynk.

Can I change my Lynk.iD on my personal Lynk account?

Lynkbiz
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Users on our mobile app cannot currently change their Lynk.iD. However, a micro-merchant Lynk.iD (@merchant-name) can be changed if you submit request to help@lynk.us.

Can I change my profile name on LynkBiz account?

Lynkbiz
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At this point, no. However, for help with any challenges, you can always lynk us at help@lynk.us to discuss your specific needs.

Can I choose the currency to receive the money transfer?

Remittance
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Remittances received through the Lynk app are deposited in Jamaican dollars only.

Can I claim a remittance transfer for a friend

Remittance
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No. You can only claim Remittances intended for you.

Can I convert JMD to JAM-DEX?

CBDC
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Yes.

Yes you can.

Can I make payments to other Lynk accounts from my LynkBiz merchant platform?

Lynkbiz
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Currently, you can only accept payments through your LynkBiz QR code, Pay With Lynk button or by sharing a payment request link directly to your customers. You can also cash out from your LynkBiz account to your linked bank account.

Can I receive money from any remittance provider?

Remittance
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Currently, only Remittances sent via MoneyGram can be claimed in your Lynk wallet.

Can I send money to anyone using Lynk?

Using Lynk
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You can send money instantly - all day, everyday - to any person or business that has a Lynk account. To top it off, all Lynk-to-Lynk transfers are free!

So if you know someone who does not have a Lynk account, refer them to Lynk using your referral code and both of you will earn $250 each! It only takes 5 minutes download, sign-up and #JoinTheLynk

You can send money instantly - all day, everyday - to any person or business that has a Lynk account. To top it off, all Lynk-to-Lynk transfers are free! So if you know someone who does not have a Lynk account, refer them to Lynk using your referral code and both of you will earn $250 each! It only takes 5 minutes download, sign-up and #JoinTheLynk.

Can I send money to someone without a Lynk Account?

Sending & Receiving Money
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Yes, you can send money to anyone with a local bank account.

Yes, you can send money to anyone with a local bank account.

Can Lynk facilitate cross-border transfers?

Using Lynk
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Yes, you can send money to anyone with a local bank account.

Yes, you can send money to anyone with a local bank account.

Checking my JAM-DEX balance.

CBDC
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1.    On the home screen, click the arrow in the top right corner of the widget(in blue) to view balances in all currencies.

2.    Your balances appear showing both JMD and JAM-DEX balances.

3.    Select JAM-DEX To view yourJAM-DEX transaction history.

Note: The transaction list seen on the homescreen does not include JAM-DEX.

1. On the home screen, click the arrow in the top right corner of the widget(in blue) to view balances in all currencies. 2. Your balances appear showing both JMD and JAM-DEX balances. 3. Select JAM-DEX To view yourJAM-DEX transaction history. Note: The transaction list seen on the homescreen does not include JAM-DEX.

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