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Do I need a bank account to use Lynk?

Getting Started
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No! No bank account or anything else is needed to use Lynk. As long as you have a smartphone, you can Lynk.

A bank account will improve your Lynk experience as you'll be able to connect it to your Lynk account to move money at lightning speed to and from it, but again, you do not need a bank account to use Lynk.

No! No bank account or anything else is needed to use Lynk. As long as you have a smartphone, you can Lynk.A bank account will improve your Lynk experience as you'll be able to connect it to your Lynk account to move money at lightning speed to and from it, but again, you do not need a bank account to use Lynk.

Does Lynk charge me to use this service?

Bill Payment
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Lynk does not charge you to use our bill payment service.

Lynk does not charge you to use our bill payment service.

Does Lynk store my ID?

Getting Started
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Your ID is safely stored on our servers to verify your account. Should you forgot your PIN or need to re-verify your account, we use it to confirm your identity.

Your ID is safely stored on our servers to verify your account. Should you forgot your PIN or need to re-verify your account, we use it to confirm your identity.

How can I convert my JAM-DEX to cash?

CBDC
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To convert you JAM-DEX to cash you will fist need to convert to JMD within the app by following these steps then cash out to your linked bank account as usual.

Steps:

1.    Click “More” on the home page and select “Exchange”

2.    Enter the amount to convert and swipe up to submit

3.    Go back to the home page, and click “More” in the bottom right and click “Cash out”

Select the amount you would like to transfer to the account connected to your Lynk account

To convert you JAM-DEX to cash you will fist need to convert to JMD within the app by following these steps then cash out to your linked bank account as usual.Steps: 1. Click “More” on the home page and select “Exchange” 2. Enter the amount to convert and swipe up to submit 3. Go back to the home page, and click “More” in the bottom right and click “Cash out” Select the amount you would like to transfer to the account connected to your Lynk account

How can I enter the “Lynk Yuh Best Life” promotion?

Promotions
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Lynk Yuh Best Life! Use Lynk all summa to increase your chances.

Winners will be chosen randomly from a pool of qualifying entrants.  

You'll earn 1 entry for every transaction of $1,000 or more:

• Mobile Top Up

• Bill Payment

• Purchase at a Lynk Merchant

• Remittance received via Lynk app

• 1st Money transfer for the week

How can I use my JAM-DEX dollars?

CBDC
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Similar to your regular JMD wallet, you can transfer JAM-DEX to other Lynk wallet holders with JAM-DEX accounts or spend your JAM-DEX dollars with Lynk merchants.

To pay bills or purchase mobile top up from your JAM-DEX balance, follow these steps to convert your JAM-DEX to JMD and complete your transaction.

Steps

1.    Click “More” on the home page and select “Exchange”

2.    Enter the amount to convert and swipe up to submit

3.    Go back to the home page, and click “More” in the bottom right

4.    Click “Top Up” if you’d like to send credit, or “BillPay” if you’d like to pay a bill

5.    Select any mobile number or one of our 100+ billers, enter your details, and send your funds instantly!

Similar to your regular JMD wallet, you can transfer JAM-DEX to other Lynk wallet holders with JAM-DEX accounts or spend your JAM-DEX dollars with Lynk merchants. To pay bills or purchase mobile top up from your JAM-DEX balance, follow these steps to convert your JAM-DEX to JMD and complete your transaction. Steps 1. Click “More” on the home page and select “Exchange” 2. Enter the amount to convert and swipe up to submit 3. Go back to the home page, and click “More” in the bottom right 4. Click “Top Up” if you’d like to send credit, or “BillPay” if you’d like to pay a bill 5. Select any mobile number or one of our 100+ billers, enter your details, and send your funds instantly!

How can I use my Jam-Dex dollars?

CBDC
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Similar to your regular Lynk wallet with JMD, you will also be able to transfer or spend your Jam-Dex dollars once deposited by the BoJ. To make a Jam-Dex transaction, both parties need to have Jam-Dex accounts.

Similar to your regular Lynk wallet with JMD, you will also be able to transfer or spend your Jam-Dex dollars once deposited by the BoJ. To make a Jam-Dex transaction, both parties need to have Jam-Dex accounts.

How did you decide on my @Lynk.iD?

Getting Started
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We automatically created your Lynk.iD from the information on your ID. Each @Lynk.iD is unique, so if your name was already taken, we've added a number to it to keep you special.

If you'd like to change your @Lynk.iD, you can do it once.

We automatically created your Lynk.iD from the information on your ID. Each @Lynk.iD is unique, so if your name was already taken, we've added a number to it to keep you special.If you'd like to change your @Lynk.iD, you can do it once.

How do I Log into the merchant portal?

Lynkbiz
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Log in to the merchant platform by visiting www.lynkbiz.us. Enter your username (the email you used to create the account) and password to login.

How do I add money to my Lynk Lite account?

Getting Started
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You can receive or request money from other Lynk users or cash in at NCB iABMs island wide. Click HERE to learn how to cash in at NCB iABMs

Your Cash in limit is $40,000 daily! Level up your account for more spending power and even more ways to cash in!

You can receive or request money from other Lynk users or cash in at NCB iABMs island wide. Click HERE to learn how to cash in at NCB iABMsYour Cash in limit is $40,000 daily! Level up your account for more spending power and even more ways to cash in!

How do I cancel a bill payment?

Bill Payment
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Lynk payments take place in real time and cannot be cancelled once a payment is initiated. This means all payments are final and cannot be refunded. If you make a mistake in the payment, please contact the biller directly.

Lynk payments take place in real time and cannot be cancelled once a payment is initiated. This means all payments are final and cannot be refunded. If you make a mistake in the payment, please contact the biller directly.

How do I cash out from my Lynk Lite account?

Cash in and out
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Ready to cash out? You can cash out at NCB ABMs island wide. Click HERE to learn how.

Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

Ready to cash out? You can cash out at NCB ABMs island wide. Click HERE to learn how.Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

How do I cash out?

Using Lynk
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Lynk Lite users can cash out following these easy steps:

Step 1: Open Lynk on your phone, select “Cash Out” and then ABM. This will open the camera in your Lynk app

Step 2: Choose Cardless Cash option on NCB’s ABM screen and select “Lynk”

Step 3: Then select “Cash Out”

Step 4: Using your Lynk App, scan the QR Code that appears on the ABM screen

To keep your account safe while you Cash Out through our ABM feature, the machine will time-out after 60 seconds of inactivity

Step 5: To pair the ABM with your Lynk wallet, a security code will appear on the ABM screen and your phone. To continue, confirm the numbers match on both devices

Step 6: You’re now connected to the ABM! Go ahead and enter the amount you want to cash out

Step 7: Follow the machine’s regular instructions to complete your Cash Out.

 Yes, it’s that easy! Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

Lynk Lite users can cash out following these easy steps:Step 1: Open Lynk on your phone, select “Cash Out” and then ABM. This will open the camera in your Lynk appStep 2: Choose Cardless Cash option on NCB’s ABM screen and select “Lynk”Step 3: Then select “Cash Out”Step 4: Using your Lynk App, scan the QR Code that appears on the ABM screenTo keep your account safe while you Cash Out through our ABM feature, the machine will time-out after 60 seconds of inactivityStep 5: To pair the ABM with your Lynk wallet, a security code will appear on the ABM screen and your phone. To continue, confirm the numbers match on both devicesStep 6: You’re now connected to the ABM! Go ahead and enter the amount you want to cash outStep 7: Follow the machine’s regular instructions to complete your Cash Out. Yes, it’s that easy! Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

How do I change my @username?

Account Management
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When you signed up you got a unique @username assigned to you based on your full name.
You can change it to something else, but only once, and only before you started sending or receiving money, to ensure users establish a trusted identity on Lynk.
To change your @username, find the "Change Username" card on the home screen of the app, or go to your User Profile and change it in the "Personal Info" section.

When you signed up you got a unique @username assigned to you based on your full name. You can change it to something else, but only once, and only before you started sending or receiving money, to ensure users establish a trusted identity on Lynk. To change your @username, find the "Change Username" card on the home screen of the app, or go to your User Profile and change it in the "Personal Info" section.

How do I change my PIN?

Account Management
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Once you are signed in you can change your PIN in the User Profile section:
1) Just click on “Profile” on the lower navigation bar and look for the "Security" section.
2) Select "Update PIN" to change your PIN and follow the instructions on the screen.
Don't choose a PIN that will be easy for others to figure out. Avoid predictable PINs like your birthday or a part of your phone number, and remember you can't use a PIN that's a sequence (like 123456) or has 3 repeating digits (like 111234, or 000000).

Once you are signed in you can change your PIN in the User Profile section: 1) Just click on “Profile” on the lower navigation bar and look for the "Security" section. 2) Select "Update PIN" to change your PIN and follow the instructions on the screen. Don't choose a PIN that will be easy for others to figure out. Avoid predictable PINs like your birthday or a part of your phone number, and remember you can't use a PIN that's a sequence (like 123456) or has 3 repeating digits (like 111234, or 000000).

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