With our commitment to continually protect our customers and provide the best security features, we are always adding enhancements to our security offering to keep you and your funds safe. Our latest improvement sees us including a card registration feature to better protect you from any fraudulent activity.

Card registration is the process of confirming that you are the owner of the card being added to Lynk. This process is done in a few quick steps:

1. Select the card type (Credit/Debit) you wish to connect to Lynk and enter the card information.  

2. We will charge a random REFUNDABLE amount to your card.  

3. You will check your credit card records by using online banking or contacting your card issuer’s customer care center.

4. You then confirm the random amount to us and ka-ching, your card is added to your Lynk wallet.

Yes. The random card registration charge is 100% refundable and will be returned after the card registration process is completed

Our security enhancement upgrades require users to re-add and register their cards to ensure accuracy and confirm your identity

To re-add your card, you will need complete the card registration process to confirm that you are the owner of the card being added to Lynk. This process is done in a few quick steps:

1. Select the card type you wish to connect to Lynk (Credit/Debit) and enter the card information.

2. As an extra security feature, we will charge a small REFUNDABLE amount to your card for confirmation.

3. Check your credit/debit card records to confirm the charge using your online banking platform or contacting your card issuer’s customer care centre.

4. Once the charge is confirmed, return to the app and go to the add credit/debit section to record the amount charged and your card will be added to your Lynk wallet.

Yes. The random charge is 100% refundable and will be returned after the card registration process is completed.

The length of time depends on the time it takes for your bank to receive and apply charges. However, as soon as you confirm the amount charged to your card, the process will be completed instantly.

The first 100,000 Jamaicans establishing Central Bank Digital Currency wallets will receive a $2,500 deposit from the Government at a future date.  

Lynk is the first and only digital wallet inJamaica to integrate Jam-Dex into its platform. Lynk will function as a multi-currency wallet to conduct transactions in both Jamaican dollars andJam-Dex. Once a user has Jam-Dex dollars in the wallet, they will be able to spend it at any of our Lynk verified businesses or any other business that accepts Jam-Dex transactions.

CBDC is stored in a CBDC digital wallet, similar to how you have JMD in your regular Lynk wallet. Like with cash in your wallet, you don’t earn interest on the balance in your CBDC wallet. CBDC will be able to be exchanged 1-for-1 with JMD in your Lynk account.

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Jam-Dex is Jamaica’s very own digital currency, issued and regulated by the Bank of Jamaica. It will be launched on April 1st, 2022.

Ready to cash out? You can cash out at NCB ABMs island wide. Click HERE to learn how.

Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

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Our current options include:
1. Scanning the merchant’s QR Code if it is on display and send the funds to them. You can also scan their code from their Lynk app. OR
2. You can have the merchant send you a payment request if they do not have a QR code visible at their business. OR
3. Selecting the “Transfer” button on the home screen and search for the user. You can do so by either searching for their name, username, or phone number.

At the bottom right side of the Lynk home screen, you will see a "Pay with QR" button. Go ahead and tap that button. Point your phone at a Lynk QR code of any user or merchant and we'll do the rest.
Each QR code is unique, so as soon as it's scanned, you'll see the transfer screen with the user whose QR code you scanned, selected as the recipient. At this point, all that is missing is to enter the amount and swipe up to confirm.

Do you not have enough money in your Lynk account? No worries. You can connect your bank account to your Lynk account and top up instantaneously.
If you do not have a bank account, you could reach out to a friend or family (who also has Lynk) and ask for some money to help make your purchase. We are always looking into easier and more accessible ways for you to add money to your Lynk account.
Soon you'll also be able to deposit money at selected ABMs and through your debit and credit cards.