Yes, you can send money to anyone with a local bank account.

Yes. In order to sign up to use Lynk, you must be at least 18 years old, have a smartphone and a valid Jamaican government issued ID.

Starting December 1, 2024, a 2.5% + GCT fee will apply to cash-ins made using a credit card. For example, transferring $5,000 from your credit card to your Lynk Wallet will cost you a fee of $143.75 ($125 + $18.75). Cash-ins made with a debit card are free of charges for now. Your bank may or may not charge additional fees to cash-in to Lynk.

All other Lynk transactions—such as sending or requesting money from friends and family or shopping with verified businesses—are currently 100% free, with no hidden fees.

Lynk Lite users can cash out following these easy steps:

Step 1: Open Lynk on your phone, select “Cash Out” and then ABM. This will open the camera in your Lynk app

Step 2: Choose Cardless Cash option on NCB’s ABM screen and select “Lynk”

Step 3: Then select “Cash Out”

Step 4: Using your Lynk App, scan the QR Code that appears on the ABM screen

To keep your account safe while you Cash Out through our ABM feature, the machine will time-out after 60 seconds of inactivity

Step 5: To pair the ABM with your Lynk wallet, a security code will appear on the ABM screen and your phone. To continue, confirm the numbers match on both devices

Step 6: You’re now connected to the ABM! Go ahead and enter the amount you want to cash out

Step 7: Follow the machine’s regular instructions to complete your Cash Out.

 Yes, it’s that easy! Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

We have provided several options for our Lynkies to cash-in and use Lynk every day.

●     Got an NCB account? Connect it to your Lynk wallet to enjoy a simple cash-in option

●     You can also cash-in by using any local credit or debit card that is Mastercard or Visa enabled

●     Soon we will also be adding NCB iABMs that will allow persons without bank accounts to also add money to their Lynk wallets. They can access the iABM without the use of a debit card to add money to the wallet

You can send money instantly - all day, everyday - to any person or business that has a Lynk account. To top it off, all Lynk-to-Lynk transfers are free!

So if you know someone who does not have a Lynk account, refer them to Lynk using your referral code and both of you will earn $250 each! It only takes 5 minutes download, sign-up and #JoinTheLynk

Yes. Lynk is approved for testing by the Bank of Jamaica (BoJ) and as such we are operating within specific guidelines to protect our customers.

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Lynk is a subsidiary of the NCB FinancialGroup, but it also stands as its own single entity. As an NCB customer, you have added benefits when using Lynk however, Lynk is accessible to everyJamaican - even those without bank accounts.

Lynk is pioneering financial inclusion through the creation of our digital wallet app and our very simple sign-up process which only requires users to have one government issued ID, a smartphone and a face - things that almost every Jamaican over 18 years old already have.

We provide several cash-in and cash-out options to either add or remove money from the wallet but better yet, all Lynk-to-Lynk transactions are FREE!

Cashless economy is one where transactions are one using digital payment options such as a digital wallet, digital currency such as Jam-Dex and debit or credit cards - all instead of using cash.

This opens up opportunities for faster, safer and easier transactions - all day, every day and from anywhere.

Lynk is a digital wallet for Jamaicans. It is THE fast and easy way to safely send and receive money using your smartphone (either with another person, or with as mall business). As long as you have a phone, you can Lynk!

We take security very seriously here at Lynk and this includes us checking to see who is doing business with us.

With our commitment to continually protect our customers and provide the best security features, we are always adding enhancements to our security offering to keep you and your funds safe. Our latest improvement sees us including a card registration feature to better protect you from any fraudulent activity.

Card registration is the process of confirming that you are the owner of the card being added to Lynk. This process is done in a few quick steps:

1. Select the card type (Credit/Debit) you wish to connect to Lynk and enter the card information.  

2. We will charge a random REFUNDABLE amount to your card.  

3. You will check your credit card records by using online banking or contacting your card issuer’s customer care center.

4. You then confirm the random amount to us and ka-ching, your card is added to your Lynk wallet.

Yes. The random card registration charge is 100% refundable and will be returned after the card registration process is completed