The bill account number should be on the bill, statement, or invoice you receive from the company you want to pay. If you can’t find your account number, please reach out to your provider for assistance.

From the homepage, click ‘more’. In our list of features you will find ‘Bill payment’. From there, follow the on-screen instructions to set up your bill payment details

When you signed up you got a unique @username assigned to you based on your full name.
You can change it to something else, but only once, and only before you started sending or receiving money, to ensure users establish a trusted identity on Lynk.
To change your @username, find the "Change Username" card on the home screen of the app, or go to your User Profile and change it in the "Personal Info" section.

Lynk uses cutting edge encryption, multi-factor authentication and the latest fraud prevention technology to make sure your data and money are always safe.

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We ask you to take a video selfie so we can compare it to the ID you choose to use for your verification. Video allows us to verify your identity and is another method that we have in place to further help us to safeguard you and your funds from potential fraudulent activity.

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No, your personal information is secure with Lynk! It is not shared with any third parties or the government.

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Yes! All Lynk users will be automatically put in line to be one of the first 100,000 users of a digital wallet and therefore be eligible for the Jam-Dex $2,500 incentive.

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Similar to your regular Lynk wallet with JMD, you will also be able to transfer or spend your Jam-Dex dollars once deposited by the BoJ. To make a Jam-Dex transaction, both parties need to have Jam-Dex accounts.

As of April 1st, the first 100,000 fully onboarded Lynk users benefit from the Jam-Dex $2500 incentive offer by the G0J, however, users won’t see the Jam-Dex account in their Lynk wallet until May. At this point, users will see their Jamaica dollar balance and their Jam-Dex $2500balance in the app.

Lynk is currently the only digital wallet that supports Jam-Dex. Once Jam-Dex becomes available in the wallet, our Lynkies will be able to use Lynk to pay at verified businesses and make transactions with their friends and family.

CBDC stands for Central Bank Digital Currency and is money issued by BoJ in digital form. CBDC is not a cryptocurrency asCBDC is issued and regulated by the BoJ, whereas cryptocurrency is privately issued and not backed or regulated by a central authority such as a central bank. Jamaica’s CBDC is called Jamaica Digital Exchange (Jam-Dex).

The app in its current form is primarily for consumers but small businesses who do not have a business bank account can also benefit from the app and start accepting cashless transactions. We are however working on an app specifically for merchants that will be packed with a feature filled merchant portal that will include several reports to help manage their business.

No. Users Lynk balance will not be taxed. However, when making purchases at businesses, you will have to pay existing GCT just like you do with cash.

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You can use Lynk to make purchases at any ofour verified businesses, split a bill, or send and receive money from friendsand family for free - all day, everyday.

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●     Lynk is accessible: Lynk puts financial services into the hands of everyday Jamaicans where enhanced account opening requires only an ID and a face (as opposed to rigorous documentation or proofof steady income)

●     Lynk is convenient: Lynk is fast and easy – it allows for instantaneous money transfer with the push of a button. It widens the possibilities and brings even more convenience to the Jamaican public as it continues to expand its features towards the vision of becoming a financial super app

●     Security: Lynk minimizes an individual’s reliance on cash, thereby reducing the risks that come with handling money —such as loss, fraud, health concerns and theft

●     Financial inclusion: With its simple sign-up procedure, Lynk is also focused on supporting the unbanked and underbanked community to help this segment of the population benefit from a broader rangeof financial services, which could also include cheaper loans.

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