To level up to our Tier 2 account you’ll need to verify your identity with your Driver’s License, Passport, or Voters ID.

It’s free to level up and you’ll get more out of Lynk with a tier 2 account!

In addition to all the great features you currently have with Lynk Lite, you’ll be able to:

·       Cash in and out via Credit or Debit card

·       Cash in and out by linking an NCB bank account

·       Receive bonuses and rewards

·    Increase your daily transaction limit to JM$100,000

Follow these easy steps to see what account type you have:

1.     Open Lynk on your phone and login

2.     Click “My Profile”

3.     Select “My account”

4.     Then select “Tier and Limits”

5.     Your account type will be displayed.

Signing up for Lynk is easy! Download Lynk on your smartphone and follow these quick steps to get started:

 1.     Verify your phone number

2.     Confirm your personal information (name, birth date etc.)

3.     Complete a quick video selfie and audio recording

4.     Enter your valid Tax Registration Number (TRN)

5.     Create a 6-digit pin you’ll remember

6.     You’re almost done! Time to enter and validate your email address

 All done! You’re now a Lynk Lite account holder.

You’re our newest Lynkie!

When you sign up for Lynk you’re automatically enrolled in our Lynk Lite. You’ll have access to: 

 ·       Instant transfers to other lynkies

·       Cashless payments at over 5,000+ merchants

·       Convenient bill payments anytime, anywhere

·       Mobile top ups to any local network

·       Easy cash in and out at over 300 NCB iABMs island wide

·       Daily transaction limit of $40,000

·       Jamaica’s first JAM-DEX wallet. Learn more about JAM-DEX HERE

Lynk Lite is our Tier 1 account. You can level up to our Tier 2 account at any time to access more features. Learn more about Lynk Account Tiers.

The current weekly transaction limits are:
•  Cash in via iABM - $100,000 daily
•  Cash in via Cards - $50,000 daily
•  Cash in via NCB Bank Account - $100,000

The current weekly transaction limits are:
•  Cash Out via ABM/iABM - $100,000 daily
•  Cash Out to Other Banks via ACH - $100,000 daily

We want you to have the best lynk-sperience possible. If you encounter an error, please lynk us at help@lynk.us and our team will aim to provide a solution within 24 hours.

Don’t worry! Just send the details of your request to help@lynk.us and our customer support team will walkthrough a few quick steps to regain access. You’ll be able to Cash In or Cash Out again with ease.

Currently, our Lynkies can only Cash In at NCB iABMs located island wide.

Ready to Cash Out? You can Cash Out at any of NCB’s 300 ABMs Island wide.

You can Cash In at any NCB iABM near you and Top-up your phone credit in the Lynk App following these easy steps:  
1.  Open the Lynk app on your phone
2.  Tap “More” and select “Top-up”
3.  Enter the phone number you want to Top-up
4.  Select the amount from the options provided and submit.

Remember, there’s no hidden fees when you Top-up with Lynk.

Ready to Cash Out? Follow these easy steps:
‍Step 1: Open Lynk on your phone, select “Cash Out” and then ABM. This will open the camera in your Lynk app.
‍Step 2: Choose Cardless Cash option on NCB’s ABM screen and select “Lynk”.
‍Step 3: Then select “Cash Out”.
Step 4: Using your Lynk App, scan the QR Code that appears on the ABM screen. To keep your account safe while you Cash Out through our ABM feature, the machine will time-out after 60 seconds of inactivity.
Step 5: To pair the iABM with your Lynk wallet, a security code will appear on the iABM screen and your phone. To continue, confirm the numbers match on both devices.
Step 6: You’re now connected to the iABM! Go ahead and enter the amount you want to Cash Out.
Step 7: Follow the machine’s regular instructions to complete your Cash Out. Yes, it’s that easy!

Want to add money through an iABM? Follow these easy steps:
‍Step 1: Open Lynk on your phone, select “Cash In” and then iABM. This will open the camera in your Lynk app.
‍Step 2: Choose Cardless Cash option on NCB’s iABM screen and select “Lynk”.
‍Step 3: Then select “Cash In”.
Step 4: Using your Lynk App, scan the QR Code that appears on the iABM screen. To keep your account safe while you Cash In through our ABM feature, the machine will time-out after 60 seconds of inactivity.
Step 5: To pair the iABM with your Lynk wallet, a security code will appear on the iABM screen and your phone. To continue, confirm the numbers match on both devices.
Step 6: You’re now connected to the iABM!
Step 7: Insert your cash into the deposit slot on the iABM, select “Continue” and collect your receipt. Yes, it’s that easy!

For Lynk Lite account holders the limit is:

• ABM Cash In – $40,000 daily

For Lucky Lynk account holders the limits are as follows:
• Cash in via Cards is $50,000 daily
• Cash in via Bank Account - $100,00 daily
• ABM Cash In – $100,000 daily