To collect your money, you will need a valid government-issued ID and the transaction's tracking number (reference number or MTCN), which the sender should provide you with.

To track a Western Union money transfer, you have two main options. First, you can view the transaction history details within Lynk, which will provide updates on the status of your transfer. Alternatively, use the Money Transfer Control Number (MTCN) assigned to your transaction. The MTCN allows for a more specific tracking of your remittance's progress. Access to tracking is typically available through Western Union's website.

Currently, receiving remittances via Lynk is free.

Yes, receiving money through MoneyGram and Western Union via Lynk is secure. Lynk uses advanced security protocols to ensure the safety of your transactions.

If you face difficulties in receiving your MoneyGram or Western Union remittance, follow these steps:

1. Valid Address: Ensure that the address you have provided is your correct full address. Do not repeat the same information across multiple address fields. Each field should contain distinct details of your address. Review your address for common errors such as missing house numbers, incorrect city names, or invalid postal codes.

2. Verify Information: Ensure that all the information you've provided, such as your name, transaction details, and the reference number or Money Transfer Control Number (MTCN), is accurate and matches the sender's details.

3. Contact the Sender: If discrepancies are found, ask the sender to verify and, if necessary, correct the details from their end.

4. Visit a MoneyGram or Western Union Agent: If you are still unable to receive your remittance, consider visiting a MoneyGram or Western Union agent directly. The staff at these locations can assist you in collecting your remittance.

Remember, each step is crucial in resolving the issue efficiently.

Lynk supports the collection of remittances sent through both MoneyGram and Western Union. These well-established services offer a reliable and convenient way to receive money sent from overseas. When using Lynk, ensure that your remittance is processed via one of these services to facilitate smooth collection.

Once you’ve entered a valid MoneyGram Reference Number or a valid Western Union MTCN, Lynk typically validates and deposits your funds into your Lynk wallet within a few minutes.If you encounter any significant delays or issues in claiming your remittance, consider visiting a MoneyGram or Western Union agent. Their staff can provide assistance in collecting your remittance.

To receive international remittances through Lynk, your friends or family  can use MoneyGram or Western Union. Once they complete the transaction with either service, they should give you the Money Transfer Control Number (MTCN) for Western Union transactions or the Reference Number for MoneyGram transactions. This number is essential for you to collect your remittance. After you are provided this number, the funds will be transferred directly into your Lynk wallet, ensuring a seamless process for receiving money from abroad.

Once you have collected your remittance through Lynk, you have a variety of ways to utilize your funds. Here are some of the options available within the Lynk app:
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1. Peer-to-Peer Transfers: Easily send money to friends or family members who also use Lynk.
2. Shopping with Lynk Merchants: Purchase products or services from a wide range of Lynk-affiliated merchants.
3. Mobile Top-Up and Data Plans: Conveniently top up your phone's credit or add a data plan directly from Lynk.
4. Bill Payments: Pay your utility and other bills seamlessly through the Lynk platform.

These features are designed for your convenience, allowing you to manage and spend your money effortlessly, right from your device.

To find the Money Transfer Control Number (MTCN) for Western Union or the Reference Number for MoneyGram, you need to contact the person who has sent the remittance. Ask them to provide you with the valid MTCN or Reference number. This number is essential for collecting your remittance, as it serves as a unique identifier for the transaction.

Prizes will be claimed in winner's Lynk wallet.

Lynkies can earn entries in out "Lynk Yuh Best Life" promotion by:

· Remittance $1,000 or more = 1 entry

· P2M $1000 or more = 1 entry

· Bill Pay $1000 or more = 1 entry

· Top Up $1000 or more = 1 entry

· 1st P2P of week $1000 or more = 1 entry

Weekly Prizes

Winners will be selected randomly each week from a pool of qualifying entrants.

o 1st draw: JMD$50,000

o 2nd draw: JMD$20,000

o 3rd draw: JMD$10,000

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Monthly Prizes

$1 million every 4 weeks

Lynk Yuh Best Life! Use Lynk all summa to increase your chances.

Winners will be chosen randomly from a pool of qualifying entrants.  

You'll earn 1 entry for every transaction of $1,000 or more:

• Mobile Top Up

• Bill Payment

• Purchase at a Lynk Merchant

• Remittance received via Lynk app

• 1st Money transfer for the week

The promotion starts July 14, 2023, and ends on September 8, 2023