Lynk supports the collection of remittances sent through both MoneyGram and Western Union. These well-established services offer a reliable and convenient way to receive money sent from overseas. When using Lynk, ensure that your remittance is processed via one of these services to facilitate smooth collection.

Once you’ve entered a valid MoneyGram Reference Number or a valid Western Union MTCN, Lynk typically validates and deposits your funds into your Lynk wallet within a few minutes.If you encounter any significant delays or issues in claiming your remittance, consider visiting a MoneyGram or Western Union agent. Their staff can provide assistance in collecting your remittance.

To receive international remittances through Lynk, your friends or family  can use MoneyGram or Western Union. Once they complete the transaction with either service, they should give you the Money Transfer Control Number (MTCN) for Western Union transactions or the Reference Number for MoneyGram transactions. This number is essential for you to collect your remittance. After you are provided this number, the funds will be transferred directly into your Lynk wallet, ensuring a seamless process for receiving money from abroad.

Once you have collected your remittance through Lynk, you have a variety of ways to utilize your funds. Here are some of the options available within the Lynk app:
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1. Peer-to-Peer Transfers: Easily send money to friends or family members who also use Lynk.
2. Shopping with Lynk Merchants: Purchase products or services from a wide range of Lynk-affiliated merchants.
3. Mobile Top-Up and Data Plans: Conveniently top up your phone's credit or add a data plan directly from Lynk.
4. Bill Payments: Pay your utility and other bills seamlessly through the Lynk platform.

These features are designed for your convenience, allowing you to manage and spend your money effortlessly, right from your device.

To find the Money Transfer Control Number (MTCN) for Western Union or the Reference Number for MoneyGram, you need to contact the person who has sent the remittance. Ask them to provide you with the valid MTCN or Reference number. This number is essential for collecting your remittance, as it serves as a unique identifier for the transaction.

Currently,your Lynk Virtual Card allows you to shop online and in person (Android devicesonly) with your favorite merchants locally and Internationally.

A virtual card isexactly like a physical debit card, just in digital form. You can use it foronline purchases or add it to Apple Pay or Google Pay for secure, contactless in-store purchases.

If suspicious activity was detected on your card, it might have been blocked for security purposes. In this case, you would need to contact our help desk at help@Lynk.us. If you locked it yourself, follow the steps in the app to unlock it.

1. Go to the "Cards" menu from the Lynk homescreen

2. Toggle off the block card option

3. You may also unblock your card via the Virtual Card settings

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Currently, your maximum daily limit for purchases is JM $100,000.00 and for receiving money, your maximum daily limit is JM $100,000.00.

Yes, you can receive money on your virtual card through the VISA direct channel. Check with the sender if VISA Direct is available to them.

No, there is no fee charged to the receiver.

Immediately block your virtual card and contact our help desk at help@Lynk.us

Never share your card information with anyone!

Go to "Cards" menu within the Lynk app, select the "Show" button on the card; and it will reveal the details. Remember, to confirm that the website you are using is secure by looking for the secure padlock icon or HTTPS in the URL bar of your browser.

Yes, you can apply again to get another card. However, you can only take this action maximum 5 times.